Final June, Toyota recalled the battery-electric bZ4X and its badge-engineered twin, the Subaru Solterra, which Toyota builds. A difficulty with hub bolts on a possible inhabitants of 661 autos allowed the bolts to loosen and the wheel to detach, clearly not a great state of affairs when driving. The repair for homeowners was a visit to the dealer to have the hub bolts and the wheels changed. To repair Solterras in U.S. ports that hadn’t reached sellers, Subaru contracted third events to go to the ports and get every little thing torqued down correctly; no less than, that was the plan.
“A 3rd-party contractor was engaged to carry out the repair work,” Subaru’s new defect discover mentioned. “A sure contractor workforce didn’t correctly full the restore process ensuing within the potential for considerably under-torqued bolts.”
According to the Safety Recall Report that Subaru filed with the National Highway Traffic Safety Administration, Solterras seen to by one of many contractor groups had been, ahem, discovered to have a number of screws free. An in-house investigation discovered “the doubtless affected automobile inhabitants is proscribed to repairs accomplished by a sure contractor workforce at two port places.” Eager to get this proper the second time, nonetheless, Subaru is recalling all the crossovers visited by all third events in any respect the ports — a inhabitants of 1,182 items.
This time, the Toyota bZ4X just isn’t a part of the recall. Since this recall offers with a distinct set of Solterras, homeowners who obtained the primary recall addressed should not have to see the seller twice. New homeowners who averted the primary recall might want to be a part of the membership, which means a visit to the storefront for the laying on of torque wrench.
Subaru plans to start sending notification letters on March 1. Till then, homeowners can contact the automaker at 844-373-6614 and check with inner recall quantity WRE-23. Or they will get in contact with the NHTSA at 888-327-4236 (TTY 1-800-424-9153) and check with marketing campaign quantity 23V064.
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